> Home > Technology > Enterprise Applications > Customer Interaction Service

Customer Interaction Service

Results 176 - 200 of 584Sort Results By: Published Date | Title | Company Name
White Paper Published By: Polycom     Published Date: May 12, 2015
Brief exploring the challenges of compliance, customers, competition, and complexity in the financial services industry and giving tips.
Tags : 
polycom, enterprise, collaboration, fsi, compliance
    
Polycom
Webinar Published By: Oracle     Published Date: May 05, 2015
This video illustrates how Oracle helps you use social comments to get ahead of service issues.
Tags : 
social media, customer service, customer experience, customer loyalty, avoid customer service issues
    
Oracle
Webinar Published By: Oracle     Published Date: May 05, 2015
This video illustrates how Oracle helps you use social comments to get ahead of service issues.
Tags : 
social media, customer service, customer experience, customer loyalty, avoid customer service issues
    
Oracle
Webinar Published By: Oracle     Published Date: May 05, 2015
This video shows how to equip your agents to deliver great service with the least cost and effort and empower them to present personalized product and services recommendations in real time.
Tags : 
contact center, profit center, deliver great service to customers, solve customer issues with efficiency, oracle solutions
    
Oracle
Webinar Published By: Oracle     Published Date: May 05, 2015
This video shows how to equip your agents to deliver great service with the least cost and effort and empower them to present personalized product and services recommendations in real time.
Tags : 
contact center, profit center, deliver great service to customers, solve customer issues with efficiency, oracle solutions
    
Oracle
White Paper Published By: Oracle     Published Date: Apr 22, 2015
This infographic reveals the benefits of getting social with customer service.
Tags : 
social, customer service interactions, technology, meeting customer demands, customer satisfaction
    
Oracle
White Paper Published By: Oracle     Published Date: Apr 22, 2015
This infographic reveals the benefits of getting social with customer service.
Tags : 
social, customer service interactions, technology, meeting customer demands, customer satisfaction
    
Oracle
White Paper Published By: Oracle     Published Date: Apr 22, 2015
This paper provides information on how social media works as a customer support channel.
Tags : 
social media, customers experience strategy, customer satisfaction, customer engagement, branding
    
Oracle
White Paper Published By: Oracle     Published Date: Apr 22, 2015
This paper provides information on how social media works as a customer support channel.
Tags : 
social media, customers experience strategy, customer satisfaction, customer engagement, branding
    
Oracle
White Paper Published By: Oracle     Published Date: Apr 22, 2015
This infographic illustrates how to keep your sales team in front of their customers and selling by providing anytime, anywhere access to the critical information and tools they need.
Tags : 
sales. sell faster and more easily, social selling, customer satisfaction, customer engagement, sales reps
    
Oracle
White Paper Published By: Oracle     Published Date: Apr 21, 2015
This paper reveals the way to let your reps stay connected to systems and co-workers and be more productive.
Tags : 
devices, tablets, smartphones, productivity, mobility
    
Oracle
White Paper Published By: LogMeIn     Published Date: Apr 17, 2015
This whitepaper provides information on how users are bringing their devices and applications to work for simpler, faster, and better ways to communicate and collaborate.
Tags : 
web conferencing trends, consumerization, convergence, byod, virtual conference
    
LogMeIn
White Paper Published By: IBM     Published Date: Apr 15, 2015
IBM WebSphere Portal software helps bank offer a clearly differentiated digital experience.
Tags : 
ibm, portal, customer experience, web experience, sales
    
IBM
Free Offer Published By: GoToAssist     Published Date: Mar 19, 2015
Discover the top five soft skills you need to deliver amazing customer support experiences.
Tags : 
citrix, gotoassist, customer support, customer interaction, help desk
    
GoToAssist
White Paper Published By: IBM     Published Date: Mar 10, 2015
This white paper reviews the finding of recent Heavy Reading research into wireless CSP attitudes to and plans for driving customer loyalty through control of network service quality
Tags : 
ibm, customer data, customer service, customer loyalty, communications
    
IBM
White Paper Published By: Corvisa LLC     Published Date: Feb 13, 2015
This whitepaper presents new study findings on current consumer hot buttons, identifies what’s still broken when it comes to customer service, and highlights the industries and businesses that know how to get it right.
Tags : 
customer interaction, contact center, customer service, customer satisfaction, call center management
    
Corvisa LLC
White Paper Published By: Corvisa LLC     Published Date: Feb 13, 2015
Is your contact center guilty?
Tags : 
contact centers, customer experience, vices, the cloud, cloud-based provider
    
Corvisa LLC
White Paper Published By: ESV Digital     Published Date: Feb 10, 2015
The multiplication of marketing channels and devices concerning consumers has greatly increased the complexity faced by brands in their marketing efforts. This white paper aims to explain the issues, the principal attribution models used and the related challenges.
Tags : 
esv digital, algorithms, interactions, point of contact, nurturing
    
ESV Digital
White Paper Published By: Adobe     Published Date: Feb 03, 2015
This Gartner paper provides information on how the mobile application development platform market continues to grow, evolve and mature in response to escalating customer requirements.
Tags : 
madp, mobile applications, response customer requirements, mobile computing, mobile data systems
    
Adobe
White Paper Published By: LogMeIn     Published Date: Jan 12, 2015
This IDC Technology Spotlight discusses the trends of the 3rd Platform and the role that LogMeIn Rescue plays in addressing the challenges they pose.
Tags : 
remote support software, logmein rescue, trends of the 3rd platform, mobile computing, mobile data systems
    
LogMeIn
White Paper Published By: join.me     Published Date: Jan 06, 2015
This paper confirms a changing mix in how Businesses demand web conferencing solutions that are built for modern employees, and a new, more agile and connected workforce.
Tags : 
death of the web conference, demands on web conferencing solutions, conferencing tools, modern conferencing tools, conferencing solutions
    
join.me
White Paper Published By: Polycom     Published Date: Jan 06, 2015
This paper will highlight the key elements companies should look for in a video conferencing system, and offer best-practices recommendations for identifying and working with a video solutions provider.
Tags : 
videoconferencing, business culture, technology, solutions, integrate
    
Polycom
White Paper Published By: BI WORLDWIDE     Published Date: Dec 22, 2014
Every day, people are showing up to work for your channel partners. Some of those people are disengaged, which can have a significant impact on your ultimate success as a manufacturer or franchisor. Engaged channel employees deliver better customer experiences, stay longer with their employer and are more willing to talk their employer up as a great place to work. You’ve worked hard to develop outstanding products and services that are being distributed through your channel. Don’t let disengaged employees put your brand at risk. Download our article to learn how to drive and sustain engagement among your channel employees.
Tags : 
customer loyalty, loyalty program, customer engagement, brand loyalty, brand advocacy
    
BI WORLDWIDE
White Paper Published By: BI WORLDWIDE     Published Date: Dec 22, 2014
As a manufacturer, your uncontrolled distribution channel has a lot of places to focus their attention. So how do you break through the clutter? Reward and recognition programs have long been used to engage channel partners and align their activities with manufacturers’ goals. Applying behavioral economics to your program design will drive extra focus and effort. Learn ten best practices to follow when designing your next channel reward and recognition program.
Tags : 
customer loyalty, loyalty program, customer engagement, brand loyalty, brand advocacy
    
BI WORLDWIDE
White Paper Published By: BI WORLDWIDE     Published Date: Dec 22, 2014
The current loyalty program environment is challenging but rife with opportunity. Many poorly designed programs are driving loyalty fatigue and mercenary loyalty. However, there are more loyalty memberships than ever before and those companies that are successful in driving engagement and true loyalty are experiencing significant returns. The programs that “get it right” and earn genuine loyalty don’t just repurpose an old tactical model or copy the competition – they are unique and create or reinforce differentiation in the marketplace. Learn how to design a loyalty program that focuses on the entire lifecycle of a customer.
Tags : 
customer loyalty, loyalty program, customer engagement, brand loyalty, brand advocacy
    
BI WORLDWIDE
Start   Previous    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search Home