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Customer Interaction Service

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Free Offer Published By: IBM     Published Date: Jun 23, 2015
Watch this webinar to hear the VP of Enterprise Data Management for Sutter Health, Vijay Venkatesan describe the challenges and successes that Sutter Health faced in driving their enterprise wide data strategy.
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ibm, customer data, customer insight, data management, medical records
    
IBM
White Paper Published By: Oracle     Published Date: Jun 19, 2015
Descarga tu copia ahora y recibe consejos sobre cómo hacer que tus clientes vuelvan.
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customer loyalty, achieve customer loyalty, customer service, loyalty, influence consumer behavior
    
Oracle
White Paper Published By: Oracle     Published Date: Jun 19, 2015
I responsabili del servizio clienti ricoprono un ruolo fondamentale nella definizione del marchio. Tuttavia, per essere in linea perfetta con il ruolo, queste persone devono essere consapevoli dell'importanza della creatività in ciò che fanno: il servizio clienti richiede progettazione.
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customer loyalty, achieve customer loyalty, customer service, loyalty, influence consumer behavior
    
Oracle
White Paper Published By: Oracle     Published Date: Jun 19, 2015
This report will show you smarter ways to persuade your customers to keep spending with you.
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customer loyalty, achieve customer loyalty, customer service, loyalty, influence consumer behavior
    
Oracle
White Paper Published By: HP AppPulse Mobile     Published Date: Jun 05, 2015
HP has developed a fast, easy method to measure and monitor the user experience in a truly meaningful way: from the user’s perspective. It’s called “FunDex,” a single score from 0 to 100 that encapsulates the average overall user experience. This paper will show you how to measure and monitor your FunDex.
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user experience, customer satisfaction, mobile, infographic, application integration
    
HP AppPulse Mobile
White Paper Published By: Citrix     Published Date: Jun 03, 2015
Download this paper now to discover ten ways to grow your business with webinars.
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weinars, use webinars to grow your business, how to grow your business, customer interaction, share information
    
Citrix
White Paper Published By: Citrix     Published Date: Jun 03, 2015
Download now to uncover five things you need to do to get the right people in your webinars.
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webinars, webinar, customer interaction service, customer relationship management, customer satisfaction
    
Citrix
White Paper Published By: Citrix     Published Date: Jun 03, 2015
This white paper analysed data from hundreds of their webinars – plus surveyed 250 webinar attendees – to help them put together these handy webinar stats.
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webinars, webinar stats you should know, webinar stats, communication, customer interaction service
    
Citrix
White Paper Published By: Citrix     Published Date: Jun 03, 2015
This eBook reveals how to create value with online meetings and explores different ways to improve your online management meetings.
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online meetings, virtual meetings, meetings, how to improve online meetigns, tips for online meetings
    
Citrix
White Paper Published By: Citrix     Published Date: Jun 03, 2015
Download this paper now and learn the new meaning of leadership and how to better communicate with your team.
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leadership, correct leadership style, leaders, how to become a good leader, communication management
    
Citrix
Case Study Published By: Citrix     Published Date: Jun 03, 2015
This Harvard Business Review paper explores these universal principles of effective influence and provides examples of how they can be employed in ethical and sustainable ways to improve your powers of persuasion.
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communication, good communication, relationships, influencing outcomes, negotiate
    
Citrix
White Paper Published By: IBM     Published Date: May 29, 2015
Learn how telecommunications providers can reboot the customer experience!
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restoration, telecommunications, service providers, connection, communication
    
IBM
White Paper Published By: Meltwater     Published Date: May 28, 2015
This report replaces an earlier report that was formerly the continuous improvement report for this playbook.
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social data, social marketing, marketing maturity, marketing strategy, customer insights
    
Meltwater
White Paper Published By: Emarsys     Published Date: May 21, 2015
Die meisten Händler werden von unstrukturierten Daten blockiert und verlieren wertvolles Potential. Userfreundliche Technologien können Daten benutzerdefiniert strukturieren und somit einen Schwerpunkt setzen, der für wertvolle Einblicke in diese Daten notwendig ist. Aber dafür ist der richtige Mix an technologischen Ressourcen notwendig.
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retention, automation, ecommerce, marketing, insight
    
Emarsys
White Paper Published By: Emarsys     Published Date: May 21, 2015
Die Customer Journey der meisten Retailer funktioniert nicht: 98% der Besucher konvertieren nie. Von den wenigen, die doch konvertieren, kommen 70% nie wieder zurück. Das ist weder effizient noch nachhaltig. Die Rückgewinnung von Warenkorbabbrechern ist nur ein Teil des Puzzles. Dieses Whitepaper erklärt Ihnen, wie Ecommerce Marketer Umsatzchancen erkennen, erhalten und umsetzen und zwar mit Hilfe einer Revenue Recovery Strategie, die auf der Analyse des Kundenverhaltens basiert.
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revenue, ecommerce, marketing, analytics, revenue recovery
    
Emarsys
White Paper Published By: IBM     Published Date: May 18, 2015
This book defines the basics of application release and deployment, and provides best practices for implementation with resources for a deeper dive. Inside you will find: • Business and technical drivers behind automated application release and deployment • Evaluation guides • Success stories that utilize application release and deployment solutions
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application delivery, application deployment, software delivery methods, deployment solutions, automated application release
    
IBM
White Paper Published By: Aternity     Published Date: May 18, 2015
Seven capabilities are required to address the complexity of delivering excellent enterprise mobile experience. Download this whitepaper to learn how.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management
    
Aternity
White Paper Published By: Aternity     Published Date: May 18, 2015
Download this whitepaper to learn the five reasons why End User Experience Management is much more than a dimension of APM.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management
    
Aternity
White Paper Published By: Polycom     Published Date: May 12, 2015
Infographic depicting the internal connections of a connected ecosystem and how polycom can deliver these benefits to companies.
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polycom, finance, customer service, ecosystem, technology
    
Polycom
White Paper Published By: Polycom     Published Date: May 12, 2015
Discover how FSIs embed collaboration into business workflows to learn about customers and connect with them in more meaningful ways.
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polycom, enterprise, collaboration, fsi, customer
    
Polycom
White Paper Published By: Polycom     Published Date: May 12, 2015
Whitepaper dealing with customer trust deficit. Those FSIs who are willing to work for the customer by transforming into customer centric experiences are poised to leapfrog ahead of their competition.
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polycom, enterprise, collaboration, fsi, compliance
    
Polycom
White Paper Published By: Polycom     Published Date: May 12, 2015
For FSIs to keep up and truly connect with the modern customer, they must build a platform for a connected ecosystem right away.
Tags : 
polycom, enterprise, collaboration, fsi, compliance
    
Polycom
White Paper Published By: Polycom     Published Date: May 12, 2015
Here’s a useful grid to see where top FSIs are going virtual to build a collaborative workplace, using HIVEs to improve customer relationships and business workflows.
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polycom, enterprise, collaboration, fsi, compliance
    
Polycom
White Paper Published By: Polycom     Published Date: May 12, 2015
To build deep relationships across a distributed network of consumers without skyrocketing costs, FSIs are turning to Highly Interactive Virtual Environments (HIVEs).
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polycom, enterprise, collaboration, fsi, compliance
    
Polycom
White Paper Published By: Polycom     Published Date: May 12, 2015
Infographic featuring ten pieces of advice for successfully addressing issues with compliance, customers, competitiveness, and complexity.
Tags : 
polycom, enterprise, collaboration, fsi, compliance
    
Polycom
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