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Published By: Cisco EMEA     Published Date: Mar 26, 2019
Most organizations have invested, and continue to invest, in people, processes, technology, and policies to meet customer privacy requirements and avoid significant fines and other penalties. In addition, data breaches continue to expose the personal information of millions of people, and organizations are concerned about the products they buy, services they use, people they employ, and with whom they partner and do business with generally. As a result, customers are asking more questions during the buying cycle about how their data is captured, used, transferred, shared, stored, and destroyed. In last year’s study (Cisco 2018 Privacy Maturity Benchmark Study), Cisco introduced data and insights regarding how these privacy concerns were negatively impacting the buying cycle and timelines. This year’s research updates those findings and explores the benefits associated with privacy investment. Cisco’s Data Privacy Benchmark Study utilizes data from Cisco’s Annual Cybersecurity Benchma
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Cisco EMEA
Published By: Global Payments     Published Date: May 02, 2019
Doing business across borders presents a whole host of unfamiliar challenges to today’s merchant. As technological advancement and increasing globalization unlock international markets, it’s tempting to imagine that a business model successful in one region can simply be transplanted into another. Not so. The logistics of domestic and international transactions have changed, and so too have customer expectations and preferences. Customer and merchants pain points have transformed and multiplied. In this report, we explore some of the core challenges businesses today face in their quest to succeed in global commerce. We offer an overview of how unified commerce can both resolve these issues and offer new advantages and standards of best practice, enabling your business to meet the demands of tomorrow’s customer, no matter their location, preferred payment method, and mode of contact.
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unified commerce, global commerce, payment convenience, payment speed, global payments technology, retail, wechat pay, alipay, chinese wallets, mobile payments, international payment solutions, international payment systems, payments, online payments, omnichannel commerce
    
Global Payments
Published By: Global Payments     Published Date: May 02, 2019
In just a few decades we've gone from face-to-face, catalog and phone omnichannel: endless retail/multiple ways to buy and receive goods. That change has expolded sales.  Download this interesting Infographic to see more.
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ecommerce, secure buying, global payments, automatic payments, online shopping, luxury goods, retail, wechat pay, alipay, chinese wallets, global commerce, mobile payments, unified commerce, payment convenience, global payments technology, e-retail, pos technology
    
Global Payments
Published By: MalwareBytes EMEA     Published Date: May 10, 2019
INDUSTRY Technology BUSINESS CHALLENGE Reduce the impact of malware on enterprise resources IT ENVIRONMENT Symantec antivirus, layered enterprise security SOLUTION Malwarebytes Incident Response RESULTS Saved hours per week by eliminating manual threat remediation Detected and remediated threats that otherwise would not have been found Eliminated downtime for end users with thorough scans and fast remediation Easily generated reports that keep upper management informed
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MalwareBytes EMEA
Published By: Workday     Published Date: Feb 18, 2019
Human capital management technology plays a key role in helping organizations navigate the rise of the social enterprise, providing the ability to manage the full worker lifecycle, from recruitment to retention, and delivering the analytics needed to drive key business decisions. Read about the four steps businesses should take now.
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workday, workforce technology, digital strategy
    
Workday
Published By: Sage EMEA     Published Date: May 13, 2019
Enterprises must continuously change to keep ahead of the competition, reduce silos, improve connectivity and respond rapidly to a changing world. Organisations also need to drive continuous innovation with technology that helps them adapt faster. So if you’re thinking of replacing your legacy ERP system, start by asking yourself these three essential questions:
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Sage EMEA
Published By: Schneider Electric     Published Date: Apr 24, 2019
The fourth industrial revolution is well underway. It focuses on digital transformation and creation of the Industrial Internet of Things (IIoT). A key part of this revolution is technology that enables new realities—including virtual reality (VR), augmented reality (AR), and mixed reality (MR). These new realities are already being applied in industrial settings and are poised to grow exponentially in the next few years. This storyscape dives into use cases for each type of reality and presents the benefits of each in relation to industrial automation.
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augmented reality, industrial revolution
    
Schneider Electric
Published By: Bluecore     Published Date: May 07, 2019
Personalization runs through every retail interaction, and it has the potential to make or break consumers’ relationship with your brand. But we don’t need to tell you about the importance of personalization. What we do need to talk about is how to get it right. And why email is the best place to start. Creating a personalized experience in the league of retail pacesetters like Stitch Fix and Sephora is all about bringing together an intimate knowledge of both your customers and your products. This eBook explores what it takes to make that happen, including how to parness product data for retail personalization, what truly relevant experiences look like and how to remove common technology roadblocks to achieving retail relevance.
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Bluecore
Published By: Bluecore     Published Date: May 07, 2019
If the very purpose of technology is to make our lives easier and allow us to work smarter, why do most retail marketers use email technologies that do the exact opposite? It’s time to break out of the Email Death Spiral and advance your retail marketing program with the next generation of email marketing technology. This guide explores how to identify when it's time for a change, exactly what your team needs to know to prepare for a successful change and how to best evaluate modern email marketing technology for retail.
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Bluecore
Published By: ServiceNow     Published Date: May 14, 2019
IT asset data that is complete, current across its lifecycle, accurate, and useful is required for running IT as a business. This is only possible when all the disparate data sources are brought together for a unified understanding on a single, rationalized basis. See the changing role of ITAM policy, process, technology, function, and its impact to your business with this white paper.
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ServiceNow
Published By: Schneider Electric     Published Date: May 20, 2019
Keeping aging switchgear performing at optimum performance levels can be challenging. When it comes to the reliability of an electrical distribution system, it’s not a question of if a system component will malfunction, but when. Electrical equipment ultimately degrades and reaches the end of its useful life, no matter how much maintenance is performed. And, with the advancements in the design of the new circuit breakers, those with older technology are no longer considered sustainable solutions. Plant managers and engineers must ensure continuity of operations and develop a plan to replace or upgrade aging switchgear. Facilities without a properly-implemented strategy put operations at risk that could lead to safety issues, equipment damage and/or downtime.
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modernization, electrical distribution system, schneider electric
    
Schneider Electric
Published By: Workday France     Published Date: May 17, 2019
"Technology today is shaking up the way we work. To help IT leaders navigate the best path forward, we created a digital magazine called CIO Perspectives. Read it for insights and guidance from leaders and visionaries on how to break free from day-to-day tasks and gain a greater perspective. Check it out now. "
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Workday France
Published By: Amazon Web Services EMEA     Published Date: Apr 16, 2019
By placing the future of transportation in the cloud, governments can improve the performance of technology infrastructure and focus on delivering innovative services to citizens, without increasing costs. You can start that journey today. In this eBook, you will learn about: • Life-saving digital initiatives on US streets • Valuable data insights across UK airports • Scalable ticketing services for Turkey’s Istanbul Deniz Otobüsleri ferry passengers • Cost savings for Singapore’s Land Transport Agency • Scalable, secure innovation at speed
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cloud computing, public sector, aws, healthcare, amazon web services
    
Amazon Web Services EMEA
Published By: IBM APAC     Published Date: May 14, 2019
Clients can realize the full potential of artificial intelligence (AI) and analytics with IBM’s deep industry expertise, technology solutions and capabilities and start to infuse intelligence into virtually every business decision and process. IBM’s AI & Analytics Services organization is helping enterprises get their data ready for AI and ultimately achieve stronger data-driven decisions; access deeper insights to provide improved customer care; and develop trust and confidence with AI-powered technologies focused on security, risk and compliance. Artificial intelligence (AI) is moving beyond the hype cycle, as more and more organizations seek to adopt AI-related technologies. These organizations are focusing on prioritizing functional areas and use cases, placing a stronger emphasis on topline growth, taking up a renewed interest in their data infrastructure and articulating greater unease about the skills of their knowledge workers. This report explores how they are approaching str
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IBM APAC
Published By: IBM APAC     Published Date: May 14, 2019
If anything is certain about the future, it’s that there will be more complexity, more data to manage and greater pressure to deliver instantly. The hardware you buy should meet today’s expectations and prepare you for whatever comes next. Power Systems are built for the most demanding, data-intensive, computing on earth. Our cloudready servers help you unleash insight from your data pipeline — from managing mission-critical data, to managing your operational data stores and data lakes, to delivering the best server for cognitive computing. With industry leading reliability and security, our infrastructure is designed to crush the most data-intensive workloads imaginable, while keeping your business protected. - Simplified Multicloud - Built-in end-to-end security - Proven Reliability - Industry-leading value and performance
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IBM APAC
Published By: Here Technologies     Published Date: Mar 29, 2019
By making use of the right technology, transportation and logistics (T&L) companies can reinvent their industry with superior customer service, increased revenues, and reduced costs. This whitepaper looks at the obstacles facing the T&L industry and examines how fleet planning and trip analysis software businesses can help by enabling faster and smarter data-driven decision-making. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE can help T&L companies improve fleet management.
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here technologies, transport and logistics
    
Here Technologies
Published By: Here Technologies     Published Date: Mar 29, 2019
Discover the four big trends in fleet management being powered by location services. Trends to help you differentiate your solutions and enable transportation companies to overcome their logistical challenges and increase asset utilization. Discover what’s making the biggest impact, together with how, by integrating some of these trends into your solutions, you can position yourself as the service provider of choice in fleet and transportation management solutions. And find out how HERE is delivering features, from comprehensive mapping capabilities and real-time location data, to truck-specific attributes, to help you do just that. Download the eBook now
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here technologies, transport and logistics
    
Here Technologies
Published By: Workday     Published Date: Mar 26, 2019
Changing student demographics can pose big challenges to higher education institutions. The ability to adapt is key to creating a place where everyone can succeed. This report from Inside Higher Ed dives deep into what these changes mean for your campus and how technology can help you meet the needs of a new generation of students.
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Workday
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Everyone says they’re “in the cloud,” but most technology leaders would agree that not all clouds are created equal. When evaluating a cloud contact centre solution for your business, it’s important to understand the difference between a true Cloud 2.0 application and traditional software, including which features to look for and why those features are important. Download this eBook and learn: How a true Cloud 2.0 model is built to provide levels of reliability, scalability, flexibility and security that that far exceed those of previous generations The benefits of utilising a platform built on microservices architecture How to take your business to the next level with a built to scale cloud contact centre platform
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Forrester Research has found that companies that prioritise their customer experience transformation perform better. Companies included in their report, “Drive Marketing and CX Convergence with Modern Technology,” experienced: 68% increase in revenue 67% improvement in market differentiation 72% acceleration of digital business Delivering customer experiences that produce results like this requires a strategic approach across your company and the ability to turn disparate interactions into a consistent, personalised customer journey. Read this ebook for three strategies that get you started.
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Genesys
Published By: Anaplan     Published Date: Apr 09, 2019
Financial planning and analysis (FP&A) professionals have witnessed evolutionary changes in budgeting, planning, forecasting, and analysis processes. Through innovative advancements in technology and the application of big data within these processes, the FP&A function is empowered to transform into a strategic business partner. In “The Rise and Rise of FP&A,” a paper written by FSN and sponsored by Anaplan, you will learn about: • The evolution of the FP&A function • How FP&A teams harness big data and close the talent gap • Why FP&A can become a top contributor to forward-focused decision-making
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Anaplan
Published By: Anaplan     Published Date: Apr 09, 2019
Connected organizations collaborate across business functions to dynamically steer business performance. Previous generations of planning software have fallen short of this vision, making collaboration difficult to achieve, scattering data across multiple sources, and providing inflexible planning models that require heavy IT support. This landscape motivated Anaplan to develop an innovative platform that enables Connected Planning across the entire enterprise. The FSN Innovation Showcase highlights three major innovations that support these objectives: • Anaplan’s proprietary Hyperblock® technology • The App Hub, a suite of 250+ industry-leading solutions • Developments in machine learning and artificial intelligence
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Anaplan
Published By: Bluecore     Published Date: Apr 03, 2019
If the very purpose of technology is to make our lives easier and allow us to work smarter, why do most email marketers use technologies that do the exact opposite? It’s time to break out of the Email Death Spiral and advance your marketing program with the next generation of email marketing technology. This guide explores exactly what your team needs to know to prepare for a successful change and how to best evaluate this next generation of email marketing technology, including: Understanding the next generation of email marketing technology Determining when it’s time for a change Prioritizing value with a proof of concept Approaching the ESP selection process Securing buy-in for the change Building a successful retail marketing program around your new ESP Creating a foundation for long term success
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retail marketing, esp, email marketing, marketing technology
    
Bluecore
Published By: SailPoint Technologies     Published Date: May 08, 2019
In our 26-criterion evaluation of identity management and governance (IMG) providers, we identified the nine most significant ones — CA Technologies, IBM, Ivanti, Micro Focus, Omada, One Identity, RSA Security, SailPoint Technologies, Saviynt — and researched, analyzed, and scored them. This report shows how each provider measures up and helps security and risk (S&R) professionals make the right choice.
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SailPoint Technologies
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