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Published By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
The bar for success is rising in higher education.  University leaders and IT administrators are aware of the compelling benefits of digital transformation overall—and artificial intelligence (AI) in particular. AI can amplify human capabilities by using machine learning, or deep learning, to convert the fast-growing and plentiful sources of data about all aspects of a university into actionable insights that drive better decisions. But when planning a transformational strategy, these leaders must prioritize operational continuity. It’s critical to protect the everyday activities of learning, research, and administration that rely on the IT infrastructure to consistently deliver data to its applications.
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Hewlett Packard Enterprise
Published By: LiveAction     Published Date: Jan 22, 2019
In December of 2018, Sirkin Research was commissioned by LiveAction to identify the top network challenges faced by enterprise-level organizations in complex, hybrid networks. The survey was sent to network and IT professionals predominantly in large mid-market and enterprise companies with at least 1000 employees. The results are based on perspectives from 204 survey respondents, and provide rich insights into the network performance challenges large organizations encounter daily.
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network performance, hybrid networks, networking
    
LiveAction
Published By: Avanade DACH     Published Date: Jan 08, 2019
To compete in today’s world, business leaders are placing increased demands on IT. Unfortunately, many IT departments are not able to deliver future innovation with their current infrastructure, applications and processes. To meet these demands, IT must digitally transform the enterprise through the adoption of cloud native practices, allowing them to both optimize and transform their existing infrastructure and applications. Recent Avanade research supports this thinking, finding that 88% of senior IT decision-makers believe that IT modernization is crucial to addressing the emerging requirements of the digital business1 . On the upside, those surveyed also indicated that by modernizing their IT infrastructures they expect to deliver real business results, such as boosting annual revenue by 14%, while at the same time reducing business operating costs by 13%1 . For many, this sounds like a winning strategy but what does it mean to adopt cloud native approaches, and how does it impact
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Avanade  DACH
Published By: Rackspace     Published Date: Feb 12, 2019
The decision to move business workloads and applications to the cloud impacts all parts of the business and isn’t a decision isolated to the IT team. Our latest research study on the different motives, concerns and experiences of executive peers and business stakeholders when securing buy-in for a strategic IT move found 97% of C-level executives in ANZ suffered from migration regret during their first cloud migration. Packed with telling hindsight, over 200 c-suite executives shared their expectations and experiences during the cloud migration journey. They reveal what they would have done differently - namely enhanced communication and a clear plan of action - and offer practical advice to help others get buy-in internally and secure funding to support a move to the cloud.
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Rackspace
Published By: HERE Technologies     Published Date: Feb 12, 2019
By making use of the right technology, transportation and logistics (T&L) companies can reinvent their industry with superior customer service, increased revenues, and reduced costs. This whitepaper looks at the obstacles facing the T&L industry and examines how fleet planning and trip analysis software businesses can help by enabling faster and smarter data-driven decision-making. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE can help T&L companies improve fleet management.
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location data, transport & logistics, location services
    
HERE Technologies
Published By: Pattern     Published Date: Jan 28, 2019
As an eCommerce professional you're always looking for ways to sell more online. With Amazon capturing roughly 49.1 percent of all online retail spend in the United States it is the perfect platform to boost sales and awareness of your products. But with the number of sellers and products added to Amazon every day, how can your product rank number one in an Amazon search? Our Ultimate Guide to Amazon SEO will give you the tips and tricks you need to make the most out of your Amazon product listings and get to the top of Amazon's search results.
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Pattern
Published By: HotSchedules     Published Date: Jan 17, 2019
It’s no secret the restaurant industry is highly populated by teenagers. So what are the best tactics to engage your generation z employees while keeping your restaurant compliant with today’s labor laws? Research has found generation z to be very different than their older millennial brothers and sisters, meaning operators need to find a whole new approach to engage them. In this guide we’ll highlight the engagement and compliance challenges restaurants face with this group of workers. And then we’ll walk you through best practices we’ve seen work using mobile scheduling apps and digital communication tools.
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HotSchedules
Published By: Domino Data Lab     Published Date: Feb 08, 2019
As data science becomes a critical capability for companies, IT leaders are finding themselves responsible for enabling data science teams with infrastructure and tooling. But data science is much more like an experimental research organization than the engineering and business teams that IT organizations support today. Compounding the challenge, data science teams are growing fast, often by 100% a year. This guide will quickly help you understand what data science teams do to build their predictive models and how to best support them. Learn how to modernize IT’s approach to ensure your company’s data science teams perform their best, and maximize impact to the business. Some highlights include: Why data science should not be treated like engineering. How to go beyond simple infrastructure allocation and give data science teams capabilities to manage their workflows and model lifecycle. Why agility and special hardware to support burst computing are so important to data science break
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Domino Data Lab
Published By: Genesys     Published Date: Feb 12, 2019
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organisations are taking advantage of the benefits of cloud for contact centers. This eBook, focuses on two profiles for small contact centers, small business and small of large – a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realise a return on investment in as little as three months! Download this eBook and learn: How to calculate ROI and time-to-value in different types of small contact center profiles What factors to consider when selecting a cloud vendor Three common myths about the cloud
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Forrester Research has found that companies that prioritise their customer experience transformation perform better. Companies included in their report, “Drive Marketing and CX Convergence with Modern Technology,” experienced: 68% increase in revenue 67% improvement in market differentiation 72% acceleration of digital business Delivering customer experiences that produce results like this requires a strategic approach across your company and the ability to turn disparate interactions into a consistent, personalised customer journey. Read this ebook for three strategies that get you started.
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Genesys
Published By: Google Apigee     Published Date: Feb 05, 2019
In our 26-criterion evaluation of API management solutions providers, we identified the 15 most significant ones — Axway, CA Technologies, Google, IBM, Microsoft, MuleSoft, Oracle, Red Hat, Rogue Wave Software, Sensedia, Software AG, TIBCO Software, Torry Harris Business Solutions, Tyk Technologies, and WSO2 — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.
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Google Apigee
Published By: Engage2Excel     Published Date: Feb 11, 2019
The war for talent is a term that was coined by Steven Hankin of McKinsey & Company in 1997 to refer to an increasingly competitive landscape for recruiting and retaining talent. Today, this “war” has escalated to new heights, commanding the attention of CEOs across all industries. According to research recently published by McKinsey, more than three-quarters of Fortune 500 CEOs do not believe their companies are effective at attracting highly talented people. Of those CEOs who do consider their companies successful at attracting top talent, only 7% believe they are effective in retaining them. In today’s hyperconnected labor market, recruitment and retention are not separate problems; they are two sides of the same coin. Companies that have adopted integrated strategies for recruitment and retention have a significant competitive advantage. But according to McKinsey’s data, this group represents only a small fraction of the Fortune 500. The rest of the HR universe is under tremendous
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Engage2Excel
Published By: Moxie     Published Date: Feb 06, 2019
Download this report for an in-depth analysis of trends in customer experience management strategies for financial services companies. The study was developed using independent research and survey responses from 100 senior-level leaders across marketing, customer experience management, analytics, digital strategy, and innovation roles. After identifying key market stressors, the report analyzes the five key drivers of successful customer engagement: Customer Understanding, Prioritization, Design, Measurement, and Culture.
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customer engagement, customer experience, customer service
    
Moxie
Published By: Tenable     Published Date: Jan 25, 2019
"The latest report from Tenable Research analyzes vulnerability prevalence in the wild, highlighting the cyber threats that security practitioners are dealing with in practice – not just in theory. Our research shows that enterprises must triage more than 100 critical vulnerabilities a day. To better understand where to focus remediation efforts, you need to find out how cyber defenders are actually acting. Download the report now to: -See why CVSS is an inadequate prioritization metric – and why you must prioritize vulnerabilities based on actual risk -Discover vulnerability trends in the ever-expanding attack surface -Learn whether your organization has one of the most common vulnerabilities (some are more than a decade old!)"
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Tenable
Published By: Tenable     Published Date: Jan 25, 2019
"Unlike other business disciplines (CRM, ERP, HR), cybersecurity lacks clear business metrics that help frame decision-making in language the C-suite and board easily understand. To evaluate which metrics matter most, Tenable commissioned Ponemon Institute to study the effects of cyber risk on business operations. The study, which surveyed 2,410 IT and infosec decision-makers in the US, UK, Germany, Australia, Mexico and Japan. Download the report now to: -See why organizations are vulnerable to multiple cyber attacks. Compare your own practices for measuring the business costs of cyber risk against those of peers in six countries. -Explore the seven key reasons why organizations struggle to evaluate the business impact of cyber events. -Get five tips, based on the research, that you can use today to start improving your ability to mitigate cyber risks in your own organization."
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Tenable
Published By: Tenable     Published Date: Jan 25, 2019
"Tenable Research’s analysis shows that how the race begins is a key indicator of how it will end. But, security teams have the power to reclaim the advantage by developing a risk-centric mindset and more agile vulnerability management. Download the report now to: - Find out more about Tenable Research’s analysis of the 50 most prevalent vulnerabilities - Get recommendations on how to reduce the attacker’s seven-day window of opportunity - Learn how real-world threat actor activity can be leveraged to prioritize vulnerabilities for remediation and mitigate the attacker’s first-mover advantage"
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Tenable
Published By: gyro     Published Date: Feb 01, 2019
Although humor is featured in many of the most memorable ads of all time, it is still seldom seen in the world of business-to-business. Why? B-to-B professionals are afraid humorous ads may fall flat or — worse — damage brand image. In the first study of its kind, gyro and Research Now SSI have discovered that humor can be a powerful tactic for capturing attention and even prompting purchase consideration.
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advertising, humor, qualitative research, quantitative research, b2b advertising
    
gyro
Published By: Artemis Health     Published Date: Feb 05, 2019
Artemis Health teamed up with Employee Benefit News to research the current “benefits landscape.” We surveyed self-insured employers to find useful trends, interesting stats, and info on what leaders like you are doing to improve their benefits strategy. In this whitepaper, you'll discover: • Regional differences in benefits offerings and priorities • What benefit leaders believe they can accomplish with benefits data analytics • The features and functionality your peers are looking for when they evaluate a data solution
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Artemis Health
Published By: Virtela Communications, Inc.     Published Date: Oct 13, 2011
Christian Kane is an Enterprise Mobility Management Research Analyst with Forrester Research, where he helps clients develop and improve their desktop and mobile strategy. His research spans mobile hardware, mobile operating systems, mobile device management solutions, and mobile applications.
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cloud computing, technology, virtela, device management, christian kane, mobility management, research, analytical applications, business intelligence, data protection, data quality
    
Virtela Communications, Inc.
Published By: Epson     Published Date: May 14, 2018
Over the past few years, improvements in mobile devices, Wi-Fi, and cloud computing have made mobile point of sale (POS) solutions e ective and a ordable for businesses of all sizes. Tablets have emerged as the most popular platform for mobile POS solutions, and you may have already heard the buzz about them. There’s a reason for all the hullaballoo. In addition to integrating payments and making retail transactions more e cient than using a traditional electronic cash register (ECR), tablet POS solutions can provide robust management data. A tablet POS solution makes sense for many retailers, particularly if you’re looking to: • replace an ECR or want to have a mobile POS in place on opening day • unlock new pro t-making and cost-saving opportunities • expand your business • keep pace with ever-changing customer expectations Figuring out which tablet POS solution is the best for your business may seem like a huge challenge. But don’t worry. Taking the right approach, by using too
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Epson
Published By: Okta APAC     Published Date: Dec 19, 2018
Multifactor authentication (MFA) is a critical security requirement for every organization, regardless of size and industry. But not every MFA solution is created equal. Your investment in MFA should be well-thought-out. Not only does your chosen MFA solution need to meet the requirements you have today, but it needs to enable and secure the future growth and evolution of your business. This evaluation guide will help you understand the key factors you need to consider when investing in MFA. Your MFA choice determines how well you can protect access to all your internal resources, as well as your ability to provide frictionless experiences for your internal employees and external customers. Your MFA choice also impacts your ability to grow your business and take advantage of emerging technologies and future innovations. As part of Okta’s identity-led security framework, Okta Adaptive MFA delivers on the key considerations that need to be part of your search for a solution that meets a
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Okta APAC
Published By: Okta APAC     Published Date: Dec 19, 2018
Okta was recognized as a strong performer in Zero Trust Security. Analyst firm Forrester Research has named Okta a Strong Performer in its report, The Forrester Wave™: Zero Trust eXtended (ZTX) Ecosystem Providers, Q4 2018. The research ranks Okta with the highest possible score in the evaluation criteria “people/workforce security,” “ZTX vision and strategy” and “market approach.” According to Forrester, “Zero Trust is going mainstream. The entire security industry is talking about Zero Trust, and numerous vendors have embraced it and now use it to market and position their capabilities as well as guide their future road maps; the time to formalize the evaluation criteria for vendors in this space is now. The Forrester Wave helps security professionals identify which vendors have internalized and most closely align to Forrester’s Zero Trust eXtended (ZTE) framework. This evaluation also shows how each vendor’s portfolio maps and delivers on specific components of the ZTX framework
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Okta APAC
Published By: Genesys     Published Date: Dec 20, 2018
Customer service technology buyers typically plan for the next one to two years. But to truly become customer-obsessed, companies need to understand what new technologies and customer service experiences will seem normal for their customers in five years. By 2021, the internet of things (IoT) will have transformed many companies from being products-based to services-based. Rather than wait for the future to arrive, you need to start planning for tomorrow’s technology today. Read the Forrester Research report now. It discusses: • Service experiences your customers will expect in 2021 • Five technologies that will reshape customer service by 2021 • Three steps to help you get started
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Genesys
Published By: ASG Software Solutions     Published Date: Mar 01, 2010
In Q4, 2009, ENTERPRISE MANAGEMENT ASSOCIATES (EMA) analysts worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes.
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asg, ema, enterprise management associates, dashboards, cio, ceo, coo, cfo, side bar, application performance management, business integration, business intelligence, business management, business process automation, enterprise resource planning, enterprise software, workforce management
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: May 05, 2010
Read this topical and informative white paper from EMA Research and see how you can attain peace of mind that your end user's application performance will exceed expectations.
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asg, end user, service assurance, ema, it infrastructure, service management, application integration, business integration, business intelligence, web service management, project management
    
ASG Software Solutions
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