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Published By: KPMG     Published Date: Jul 11, 2018
As organisations increasingly leverage data, sophisticated analytics, robotics and AI in their operations, we ask who should be responsible for trusted analytics and what good governance look like? Read this report to discover: • the four key anchors underpinning trust in analytics – and how to measure them • new risks emerging as the use of machine learning and AI increases • how to build governance of AI into core business processes • eight areas of essential controls for trusted data and analytics. Download the report now:
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KPMG
Published By: KPMG     Published Date: Jul 11, 2018
The business is increasingly side-stepping the IT function to procure new technologies. Do you have the right governance in place to encourage innovation and ensure investment is directed for maximum impact? Read this report to find out: • how to balance the opportunities and risks from emerging technology • how to ensure funding for innovation is available and prioritised • where to direct funds for innovation • why ‘guardrails’ work better than rules in the current environment. Download the report now
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KPMG
Published By: KPMG     Published Date: Jul 18, 2018
The 2018 Harvey Nash/KPMG CIO Survey – the largest IT leadership survey in the world – shows how CIOs are benefiting from bigger budgets and headcount growth, following years of focus on cutting costs. Read this report to find out: • what’s driving the growth in IT budgets • why CIOS must adapt the way they control technology in the business • where CIOs are focusing digital strategies to gain competitive advantage • what new technologies organisations are prioritising for investment • how smart CIO are managing their resources to get the skills they need. Download the report now:
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KPMG
Published By: KPMG     Published Date: Jul 18, 2018
Cloud services bring new and significant cybersecurity threats. The cloud can be secured—but not by the vendor alone. Are you clear about the risks and your responsibilities as an IT leader? Read this report to understand: • how cloud adoption is reshaping the threat landscape • why identity and access management must be a priority • what are cybersecurity best practices in a modern IT environment • which emerging technologies offer hope for improving cybersecurity outcomes. Download the report now:
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KPMG
Published By: CA Technologies     Published Date: Jan 08, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
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ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience, social media, mobile, applications, customer experience management, customer engagement, application performance management, customer interaction service, customer satisfaction, secure content management
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 15, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
Tags : 
ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience, social media, mobile, applications, customer experience management, customer engagement, application performance management, customer interaction service, customer satisfaction, secure content management
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 15, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
Tags : 
ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience, social media, mobile, applications, customer experience management, customer engagement, application performance management, customer interaction service, customer satisfaction, secure content management
    
CA Technologies
Published By: ServiceNow     Published Date: Feb 07, 2012
Download the white paper to find out more about next-gen IT solutions - and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before!
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powering, transformation, cloud, investments, integration, access data, performance, revolution, ecosystem, manage, next-gen it, social media, build relationships, improve service, collaboration, post it, tag it, tweet it, like it, facebook
    
ServiceNow
Published By: Pentaho     Published Date: Aug 22, 2016
This white paper provides a concise overview of big data integration technologies, and reviews key things to consider when creating an integrated big data environment that blends new technologies with existing BI systems to meet your business goals.
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big data, data integration, bi systems, hadoop
    
Pentaho
Published By: Fortinet, Inc.     Published Date: Jul 27, 2011
New technologies used in Web 2.0 applications have increased the volume and complexity of network traffic. More than ever, businesses must deploy new methods of monitoring and controlling these applications in order to discover and mitigate new hidden security threats.
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fortinet, web application security, web application control, application threats, web 2.0, network security, application security, network security appliance, security management, vulnerability management
    
Fortinet, Inc.
Published By: Oracle     Published Date: Jul 31, 2017
For finance organizations, the challenge of keeping up with systemic change should be viewed as an opportunity to boldly leverage disruption rather than hunkering down in fear. Businesses that accept this challenge embrace new and leading technologies, standardize on best practices and invest in the next generation of financial software and their employees. This guide provides a clear path to modern finance that is well defined and ready to support your company’s success.
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Oracle
Published By: BillingPlatform     Published Date: Apr 18, 2019
Organization leaders and companies of all sizes are leveraging digital transformation to lead their markets with disruptive technology. CFOs can get in front of these technologies with a cloud-based billing solution and lead their businesses to greater success. This eBook explores how the right solution can help you: • Increase streams of revenue with new technologies like IoT and cryptocurrency • Launch product innovations quickly • Automate billing to improve customer retention Discover more today.
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BillingPlatform
Published By: Kontiki     Published Date: Sep 16, 2014
Learn about the dramatic changes in enterprise broadcast meetings and trainings due to the addition of new technologies and see what the right solution is for your organization’s needs.
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externally-focused webcasting, white glove treatment, sustainable option, all-employee communication, webcasting tools, delivery technology, business issues and trends, human resources management, management fundamentals, technology
    
Kontiki
Published By: MobileIron     Published Date: Aug 20, 2018
The new generation of mobile devices, applications, and cloud services significantly improve agency efficiencies. Tasks that were once relegated to timeconsuming deskwork, are now performed in the field, and with improved accuracy. Because of this, more and more public safety agencies are adopting these new technologies. One purpose of the FBI’s CJIS Security Policy is to enable agencies to fully leverage mobile devices, but without sacrificing security. Mobile devices introduce a variety of new threat vectors and risks. Careful consideration of these risks is important to maintaining information security. Threats to mobile devices stem mainly from their size, portability, and available wireless interfaces. Examples of mobile device threats include: • Loss or theft of device • Unauthorized access to device • Mobile operating system vulnerabilities • Communication over untrusted networks • Malware or malicious Apps • Jailbreak or rooting activity • Data loss through user behaviors
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criminal, justice, information, services, cjis, compliance
    
MobileIron
Published By: FICO     Published Date: Nov 30, 2016
Historically, manufacturers have “looked to the past” to help predict what they need to do in the future. This would include basic business intelligence, powered by spreadsheets, and even manual processes. The challenge is that what will happen may be something outside of what the past can predicts – who, 25 years ago, would have considered the Internet as a primary vehicle for commerce, or that Big Data would become both a treasure and a tragedy for organizations? Consider other factors, such as regulations, largely transient customers (where loyalty and brand aren’t what they used to be), disruptors (such as new entrants and technologies), and the need for manufacturers to “move faster than ever” – in effect, to be able to plan for the future before it happens.
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manufacturing optimizations, enterprise software, infrastructure, networking, it management, knowledge management, enterprise applications, data management
    
FICO
Published By: SAP     Published Date: Jul 18, 2016
Organizations are investing in new analytics technologies to improve agility and performance. The technology and data must come together to serve the business users under the guidance and management of IT. Read the white paper to learn key findings in the analytics market and learn how to deliver analytics capabilities suitable for a wide range of use cases.
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SAP
Published By: OpenText     Published Date: Jun 06, 2017
IDC Research shows that manufacturers worldwide are rapidly embracing new technologies to transform their business models and operations to improve agility, customer engagement, profit and sustainable competitive advantage.
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OpenText
Published By: Genesys     Published Date: Feb 22, 2018
Your customers expect effortless and personalized engagement across all their channels. Delivering exceptional customer service requires the platform, infrastructure, applications and resources to identify, route and switch interactions seamlessly between agents and channels, while keeping relevant data available throughout the customer journey. Download this paper to learn how to: • Transform single interactions into personalized customer journeys • Empower employees with the right set of tools, including a unified desktop • Quickly deploy new technologies, like blended artificial intelligence (AI), bots and virtual assistants to exceed your customers’ rapidly evolving expectations
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contactbabel, contact center, omnichannel, routing, customer experience
    
Genesys
Published By: Palo Alto Networks     Published Date: Sep 30, 2016
Every year, record levels of money are spent on new IT security technology yet major breaches and compromises are more prevalent than ever. The concept of “layered security” in which an organization supports a wide variety of security technologies in order to discourage attackers doesn’t seem to be working. It’s time to rethink IT security not just the technology, but the way it’s approached from a strategic, architectural perspective.
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palo alto, security, security architecture, saas, applications
    
Palo Alto Networks
Published By: IBM     Published Date: May 09, 2017
Shifting business requirements for digital content and new technologies are changing the ECM market. This Magic Quadrant analyzes these dynamics, their impact on ECM vendors and their implications for application leaders in charge of content management.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
IBM
Published By: IBM     Published Date: Aug 30, 2017
DevOps (short for development and operations), like most new approaches, is only a buzzword for many people. Everyone talks about it, but not everyone knows what it is. In broad terms, DevOps is an approach based on lean and agile principles in which business owners and the development, operations, and quality assurance departments collaborate to deliver software in a continuous manner that enables the business to more quickly seize market opportunities and reduce the time to include customer feedback. Indeed, enterprise applications are so diverse and composed of multiple technologies, databases, end-user devices, and so on, that only a DevOps approach will be successful when dealing with these complexities. Opinions differ on how to use it, however. Some people say that DevOps is for practitioners only; others say that it revolves around the cloud. IBM takes a broad and holistic view and sees DevOps as a business-driven software delivery approach  — an approach that takes a new or en
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devops, ibm, quality assurance, end-user devices, customer engagement
    
IBM
Published By: IBM     Published Date: Sep 11, 2017
There's a new wave of work automation now starting to impact businesses. Yes, partly this is enabled by Machine Learning technologies and techniques: but there's more to it. The new wave of automation brings advances in interaction, insights and integration. This report lays out the landscape.
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work automation, machine learning, integration, interaction, automation
    
IBM
Published By: Oracle     Published Date: Feb 20, 2019
Build a Future-Ready Supply Chain To compete today, supply chain leaders must say goodbye to incompatible, siloed systems and embrace future-ready cloud technology. See why Oracle SCM Cloud can help you connect all elements of your supply chain and quickly leverage new technologies as they emerge.
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Oracle
Published By: IBM     Published Date: Jul 02, 2018
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile, social business, cloud, and big data analytics as the pillars. In this new environment, business leaders are facing the challenge of lifting their organization to new levels of competitive capability, that of digital transformation — leveraging digital technologies together with organizational, operational, and business model innovation to develop new growth strategies. One such challenge is helping the business efficiently reap value from big data and avoid being taken out by a competitor or disruptor that figures out new opportunities from big data analytics before the business does. From an IT perspective, there is a fairly straightforward sequence of applications that businesses can adopt over time that will help put direction into this journey. IDC outlines this sequence to e
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IBM
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