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Published By: IBM     Published Date: May 09, 2017
Shifting business requirements for digital content and new technologies are changing the ECM market. This Magic Quadrant analyzes these dynamics, their impact on ECM vendors and their implications for application leaders in charge of content management.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
IBM
Published By: IBM     Published Date: Aug 30, 2017
DevOps (short for development and operations), like most new approaches, is only a buzzword for many people. Everyone talks about it, but not everyone knows what it is. In broad terms, DevOps is an approach based on lean and agile principles in which business owners and the development, operations, and quality assurance departments collaborate to deliver software in a continuous manner that enables the business to more quickly seize market opportunities and reduce the time to include customer feedback. Indeed, enterprise applications are so diverse and composed of multiple technologies, databases, end-user devices, and so on, that only a DevOps approach will be successful when dealing with these complexities. Opinions differ on how to use it, however. Some people say that DevOps is for practitioners only; others say that it revolves around the cloud. IBM takes a broad and holistic view and sees DevOps as a business-driven software delivery approach  — an approach that takes a new or en
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devops, ibm, quality assurance, end-user devices, customer engagement
    
IBM
Published By: IBM     Published Date: Sep 11, 2017
There's a new wave of work automation now starting to impact businesses. Yes, partly this is enabled by Machine Learning technologies and techniques: but there's more to it. The new wave of automation brings advances in interaction, insights and integration. This report lays out the landscape.
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work automation, machine learning, integration, interaction, automation
    
IBM
Published By: IBM     Published Date: Jul 02, 2018
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile, social business, cloud, and big data analytics as the pillars. In this new environment, business leaders are facing the challenge of lifting their organization to new levels of competitive capability, that of digital transformation — leveraging digital technologies together with organizational, operational, and business model innovation to develop new growth strategies. One such challenge is helping the business efficiently reap value from big data and avoid being taken out by a competitor or disruptor that figures out new opportunities from big data analytics before the business does. From an IT perspective, there is a fairly straightforward sequence of applications that businesses can adopt over time that will help put direction into this journey. IDC outlines this sequence to e
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IBM
Published By: Ingenico     Published Date: May 02, 2018
The time of mobile point of sale (mPOS) has arrived. While the mission to adopt EMV has dominated the payments industry over the past few years, many hotels, resorts and casinos are now focusing their efforts on rapid planning and implementation of mPOS strategies. A number of emerging trends are driving this new focus, including an emphasis on enhancing guest experiences and building brand loyalty by leveraging digital and mobile technologies. Innovative hotels, resorts and casinos are using these solutions to create entirely new guest experiences that improve service speed and convenience while creating distinct competitive advantages. mPOS is increasingly becoming a key part of the picture, providing unique opportunities to improve guest service quality and engagement, create new efficiencies and cost savings, and strengthen their brand. This eBook will provide an overview of those opportunities, some key trends in the hotel & lodging industry, and guide you through the key requirem
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Ingenico
Published By: IBM     Published Date: Jun 25, 2018
A collaboration between IBM and CLS, the largest provider of settlement and risk mitigation services for the global foreign exchange market, showed how financial institutions can reap blockchain’s benefits by managing and minimizing risks to the existing business. Instead of a wholesale approach of replacing existing systems, new functionalities were gradually embedded into current processes, moving data from legacy systems to the new blockchain solution operating in parallel. Read this report to learn more about the ongoing CLS-IBM blockchain initiative and what drives the success of its commercial implementation. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
Both are fueled by a drive for progress, for pushing boundaries and advancing the status quo. In these fields, new trends are like a currency. Keeping ahead of the next big trend means being aware of the next big seller and allocating all the right resources – fashion design, manufacturing, and marketing – for maximum impact. Miss the hype and the next fashion season is bound to hurt the bottom line. New trends are also important to marketers because owning a new trend is a way to differentiate in today’s fast-moving digital landscape. It’s a way to stand out from the pack by investing strategically in the right approaches and technologies at the right time, then reaping the benefits organically by leading where others follow. Naturally, making these decisions requires a bit of trial and error. Nobody has a magic crystal ball that guarantees success. But as a rule of thumb, the companies winning in digital marketing are the ones willing to adopt new technologies while keeping an sharp.
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2018, marketing trends, omnichannel, multichannel, automation, loyalty, crm, marketing, personlisation, campaign management, customer marketing, retention marketing, marketing cloud, marketing solution, marketing platform, artificial intelligence, prediction learning, product recommendation
    
Selligent Marketing Cloud
Published By: Diligent     Published Date: Jul 10, 2017
Data is everywhere - on moblie devices, in the cloud, in transit. The Accumulation of data and the rise of business using data to better hone their practices are rapidly evolving as data comes from various platforms and in different forms. Data growth, new technologies and evolving cyber threats create challenges for organizations looking to set the strategies, framework and policies for keeping all of that information secure.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Diligent
Published By: Dynatrace     Published Date: Apr 16, 2018
While enterprises are modernizing their applications and moving to DevOps to avoid digital disruption… - 91% of executives think their business will be disrupted by digital technologies in the next 12 months. - 97% of executives say that becoming a digital organization is important to their future. - 87% of companies think that digital transformation is a competitive opportunity. - 76% of CEOs are looking to invest in or acquire new technologies to manage disruption.
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Dynatrace
Published By: Dynatrace     Published Date: Apr 16, 2018
Application performance management (APM) is an IT discipline that continues to evolve as new technologies appear. The new wave of microservices architecture and containerization has led to what is referred to as cloud-native development, and this approach has one of the fastest adoption rates of any new technology we have witnessed. With cloud-native environments there is the need to monitor and manage these new types of applications, but the challenge is that they are quite different from traditional monolithic systems. This report delves into what the differences are, how these affect how they are monitored, and how a new generation of vendors have stepped up and introduced novel solutions to meet these challenges. We also examine the incumbent leaders in the APM market that have transformed their solutions to expand and cover cloud-native environments.
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Dynatrace
Published By: Bronto     Published Date: May 31, 2018
Ecommerce executives in the US, the UK, Canada and Australia are forging new frontiers for retailers around the world. We wanted to know more about the broad consumer population they represent and how they're meeting their many needs, adapting to the competitive retail market, optimizing their digital and mobile strategies, and what their top priorities are moving forward – among other things. What obstacles and opportunities do they foresee, and which technologies are they excited about? What you'll learn: • Their take on mobile strategy. • The channels and tools they’re focusing on to drive sales and profits. • The technologies they would invest in if time and money were no issue.
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ecommerce, retail, market, optimization, mobile
    
Bronto
Published By: BMC ESM     Published Date: Aug 20, 2009
IT infrastructures have become exceedingly complex, resulting in a highly interconnected network of old and new technologies. In a world where IT budgets are shrinking and mergers are common, how do you get the most value from your IT resources?
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it costs, it resources, it infrastructure, it budget, spend management, bmc, mergers, podcast, virtualization, legacy, mainframe computing, automation, enterprise applications, business process automation, enterprise resource planning, it spending, server virtualization, service oriented architecture, web service management, service management
    
BMC ESM
Published By: Red Hat     Published Date: Dec 27, 2012
Read this white paper to learn about selecting a suitable platform for server virtualization to critical to the overall success of any virtualization or private cloud project. In the past few years, new technologies and approaches enhanced business.
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virtualization, success, dual vendor, de-risk, vendors, red hat, it management, data management
    
Red Hat
Published By: Frost and Sullivan     Published Date: Sep 21, 2012
Join Frost & Sullivan and Scottish Development International for a complimentary eBroadcast as we discuss why new game-changing product applications and technologies are seeing radical developments.
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production, market applications, product applications, biomaterials, composites, metals and alloys, electronic functional materials
    
Frost and Sullivan
Published By: Brainshark     Published Date: Oct 16, 2013
With the proliferation of the iPad and other tablets and mobile devices among sales and account managers, a new generation of enabling technologies and best practices has offered the opportunity to get more out of the out-of-office experience. This research brief examines the use of video tools by sales professionals within best-in-class companies, specially within a mobile environment.
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sales enablement, sales training, sales productivity, sales effectiveness, sales revenue, sales costs, product marketing, content marketing, onboarding sales, sales new hires, mobile sales, sales mobility, powerpoint, ppt, presentation, video, video training, ipad, iphone, video marketing
    
Brainshark
Published By: NetApp     Published Date: Dec 15, 2014
Organizations today are increasingly information-driven, requiring them to create, organize, and store more data every day. To handle the conversion of “data to information”, you need an agile and scalable infrastructure which will provide the backbone to run multiple business-critical workloads simultaneously. This IDC white paper examines the need for the NetApp FAS8080EX hardware-optimized platform to help organizations transform into data-driven entities, adopt newer technologies, and invest in business-critical applications to stay ahead of their competition.
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information-driven, data, scalable infrastructure, hardware-optimized platform, storage
    
NetApp
Published By: Oracle     Published Date: Apr 21, 2016
Download this report to find out how you can: - Measure and report on new value drivers - Accelerate decision-making - Leverage new technologies
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digital finance, business leaders, digital business, finance, data, financial management
    
Oracle
Published By: Adobe     Published Date: Nov 02, 2018
Every day, demanding customers, unforeseen competition, and disruptive new technologies hammer home that we have entered the age of the customer, where established business operations no longer work. Yet, most marketing functions still rely on decades-old methods that undermine their ability to create post-digital brand experiences and help their firms become customer-focused. Smart CMOs recognize that it is time to pivot their marketing function around the customer, rather than transactions, sales, their brand, or day-to-day operations. In March 2018, Adobe commissioned Forrester Consulting to evaluate the link between email innovation and customer obsession. To explore this topic, Forrester conducted an online survey with 256 US consumers who use personal email and 260 marketing technology and strategy decision makers at US companies with 500 or more employees. We found that email marketing can provide a way to launch customer-obsessed marketing at organizations. In fact, companies t
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Adobe
Published By: Epicor     Published Date: Aug 18, 2017
Changing your business processes can often be a daunting task. If what you’ve done in the past has always worked, why won’t it continue to work? This can be a dangerous line of thinking, as emerging technologies are constantly providing new ways for you to operate and grow your business. Digital transformation is the process of integrating these new technologies to maximize productivity, efficiency, and value. This white paper and webcast from IDC—made available by Epicor—explores why more and more manufacturers are upgrading their enterprise resource planning (ERP) software and utilizing digital technologies in their products and processes. Download the white paper and webcast to learn more about how digital transformation can benefit your organization.
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erp software, enterprise resource planning software, epicor erp
    
Epicor
Published By: Polycom     Published Date: Jul 30, 2014
Learn how to properly harness the power of video collaboration for your corporate training sessions and see the five benefits that will improve the productivity of your workforce.
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unlocking, video collaboration, corporate training, productivity, new technologies
    
Polycom
Published By: Lenovo     Published Date: Sep 16, 2014
Renewed interest in Virtualized Desktop Infrastructure (VDI) comes largely from the need to solve mobility and BYOD demands. Though traditional VDI vendors bring their own solutions to market, isn’t it time to consider smarter alternatives? By focusing on where VDI excels, where it falls short, and where web and cloud services can be most compatible, agencies can take a smarter approach to these difficult decisions. See the tradeoffs in plain English, and learn why more agencies are taking notice to emerging cloud technologies through this exclusive executive summary.
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vdi, cloud alternatives, byod demands, emerging web technologies, business intelligence, data protection, database security, productivity, project management, service management
    
Lenovo
Published By: Actiance, Inc.     Published Date: Jan 15, 2015
But what seems like a spoon full of sugar is often a tough pill to swallow when you consider regulatory requirements from agencies like the FDA for use of these networks. Adopting new technologies that allow employees to share information and exchange ideas with each other and with your customers is often the best way to achieve better business results, but doing so can involve considerable risk. That’s because the content people create using these technologies is subject to the scrutiny of regulators, legislators, and litigators. On top of that, increasing litigation has made it a business requirement to consider solutions that help bring down skyrocketing legal costs. Pharmaceuticals companies must be knowledgeable of, and abide by, specific information retention regulations in every country where they do business, including those countries that prohibit data from leaving the countries’ borders. Not having technology in place to help manage these requirements and increasing risks, or
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collaboration, social media risk and reward, retention regulations, data, business requirements, it management, enterprise applications
    
Actiance, Inc.
Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
Founded in 1997, Benchmark Senior Living is the largest senior living provider in New England. The community in Shelton, Connecticut is just a short drive from the Connecticut coastline—the Split Rock community is home to about 50 assisted living and memory care residents. In addition to being a LEED-certified facility, Split Rock also exemplifies Benchmark Senior Living’s goal to leverage technology to enrich the lives of residents. To that end, the facility incorporates a range of communication technologies to promote engagement with family and the community. Read this case study to learn about how Benchmark Senior Living selected an integrated solution from STANLEY Healthcare and STANLEY Security encompassing emergency call from portable pendants and fixed call points, wander management, environmental monitoring and access control to improve resident's lives.
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healthcare, resident safety, senior living, assisted living, locating system, wi-fi
    
STANLEY Healthcare
Published By: Oracle     Published Date: Feb 21, 2018
The new integration demands of cloud, mobile, API and IoT technologies require a unified approach to integration that spans multiple integration channels. As the volume, variety, and velocity of data increases it is becoming more important to maintain effective communication among all elements of the architecture. Planning your cloud, hybrid, and on-premises integration needs? This free e-book will show you how the Oracle Cloud Platform for Integration can help you extend what is possible.
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Oracle
Published By: Genesys     Published Date: Jun 13, 2018
When building artificial intelligence (AI) into your business strategy, it’s easy to become distracted by all the new technologies on the market—each one promising a better customer experience. Make decisions based on facts, not misconceptions. When you evaluate AI technologies, consider these facts: • Bots working with human agents enables a seamless customer journey • Automated self-service costs as little as 20 cents per interaction • A single platform makes it easier to deliver personalized, proactive and predictive experiences See how AI connects customer conversations in this new analyst guide, 2017 ContactBabel Inner Circle Guide to Self-Services.
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artificial intelligence, customer experience, customer journey, self-servic e, personalization
    
Genesys
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