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Published By: DocuSign     Published Date: Mar 23, 2016
This Guide is a foundation for sales transformation based on twenty years of benchmarking best-in-class firms along with concrete examples. Staffing, management, and technology approaches are explored; giving actionable steps to vastly improve your sales organizatio's performance.
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docusign, client satisfaction, technology, sales, digital transaction management, staffing
    
DocuSign
Published By: DocuSign     Published Date: Feb 13, 2017
Brian Frank, the Head of Global Operations at LinkedIn, discusses the benefits of the speed and visibility of DocuSign for their sales representatives. Frank says, “If we took it away, they would scream."
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docusign, client satisfaction, technology, sales, digital transaction management
    
DocuSign
Published By: DocuSign     Published Date: Feb 13, 2017
Running fully digital processes is an imperative. Deals need to be closed anytime, anywhere and they need to be closed NOW. Learn how your organization can use DocuSign and Salesforce with mobile to accelerate transactions, reduce costs, and increase security and compliance – all while providing an enhanced customer experience.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs, mobile
    
DocuSign
Published By: DocuSign     Published Date: Feb 13, 2017
See how HotelTonight, a growing, international small business, turned to DocuSign for Salesforce to sign on more hotel partners, faster.
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docusign, client satisfaction, technology, sales, digital transaction management, salesforce
    
DocuSign
Published By: NFP Advisor Services     Published Date: Feb 27, 2015
Clients, especially those with a high net worth, are increasingly demanding guidance for all of their financial needs from a single source. A multidiscipline practice enables you to provide them with complete wealth management solutions, resulting in higher rates of client satisfaction, retention and referral. Learn how to exploit social media opportunities, build a strategy that's right for you, design online profiles that match your goals and much more.
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business models, growth performance, advisor services, multidiscipline practices, business owners, complex mdp, iinvestments, insurance, financial needs, investing, small business, finance
    
NFP Advisor Services
Published By: Juniper Networks     Published Date: Jan 11, 2016
Lisez cet étude de cas pour découvrir comment Interactive Data's 7ticks gère les milliards de paquets de données de ses clients via un réseau à très faible latence. Découvrez comment l'évolutivité et la fiabilité du réseau permettent d'assurer la satisfaction de centaines de traders internationaux.
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Juniper Networks
Published By: IBM     Published Date: Feb 02, 2016
Energy firms should build and nurture a customer-centric culture delighting clients while maximizing operational and financial results. In doing so, we’ll highlight the crucial role analytics plays in helping energy firms ensure operational efficiency and customer satisfaction.
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ibm, energy, analytics, utility, customer experience, data, customer satisfaction, analytical applications, social media, interactive marketing, web analytics, crm & customer care, business intelligence, reputation monitoring, market research, social media marketing, branding
    
IBM
Published By: IBM     Published Date: Apr 20, 2016
Energy firms should build and nurture a customer-centric culture delighting clients while maximizing operational and financial results. In doing so, we’ll highlight the crucial role analytics plays in helping energy firms ensure operational efficiency and customer satisfaction.
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ibm, customer experience management, cem, energy, utilities, energy sector, aberdeen group, crm & customer care
    
IBM
Published By: Citrix Systems     Published Date: Sep 17, 2015
Embracing mobile devices, thin clients, new app delivery systems, and BYOD all represent a huge challenge to IT. The incredible amount of flexibility, productivity, and employee satisfaction that can be gleaned from the support of such initiatives is massive. However, this shift comes at a high price in terms of increased infrastructure cost and the increased complexity of managing it all.
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mobile, thin clients, app delivery, byod, employee productivity, it management, platforms
    
Citrix Systems
Published By: IBM     Published Date: Aug 16, 2016
B2B sales processes are being transformed by buyers who are demanding a more personalized buying experience similar to what they have experienced in their personal shopping. This paper lays out why this transformation should be on the minds of many if not most B2B organizations. This document helps guide relevant stakeholders within Exceed your B2B clients' expectations - emulate the B2C model B2B organizations to develop and execute plans to increase their e-commerce proficiency with the goal of increasing sales, profits, customer retention and customer satisfaction.
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ibm, commerce, business to business, b2b, sales, enterprise, sales model, enterprise sales model, sales process, convergence, enterprise applications, crm & customer care
    
IBM
Published By: IBM     Published Date: Apr 26, 2017
B2B sales processes are being transformed by buyers who are demanding a more personalized buying experience similar to what they have experienced in their personal shopping. This paper lays out why this transformation should be on the minds of many if not most B2B organizations. This document helps guide relevant stakeholders within Exceed your B2B clients' expectations - emulate the B2C model B2B organizations to develop and execute plans to increase their e-commerce proficiency with the goal of increasing sales, profits, customer retention and customer satisfaction.
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sales, b2b sales, buying experience, client experience, sales growth
    
IBM
Published By: Epsilon     Published Date: Aug 23, 2012
Onboarding is a critical marketing process that helps dial in new and existing customers to your organization, introduces products to meet specific needs, and ends with high-touch service that engages consumers.for the long term.
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onboarding, account retention, crm, customer relationship marekting, customer retention strategies, crm & customer care
    
Epsilon
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Il est plus difficile que jamais d’offrir une expérience parfaite. Pour véritablement capter l’intérêt et fidéliser vos clients, vous devez les combler en leur proposant des applications et services fiables et capables d’évoluer pour répondre à l’évolution de leurs besoins. Pour ce faire, vous devez pouvoir mesurer des métriques pertinentes, à savoir l’engagement, la fidélité et la satisfaction de vos clients. Il est également impératif que vous associiez agilité et qualité, pour faire des performances de vos applications l’objectif prioritaire pour toutes les parties prenantes au sein de votre entreprise, des équipes métier au marketing en passant par l’IT. Enfin, vous devez préparer votre activité pour l’avenir, en adoptant rapidement les technologies et innovations les plus récentes qui permettront de répondre aux attentes de vos clients, voire de les dépasser.
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CA Technologies EMEA
Published By: Polycom     Published Date: Jun 29, 2017
Law firms are under increasing pressure to respond quickly – often within hours – to client demands. Failure to increase agility can result in costly client churn, but law firms are often ill-equipped to be so nimble. As a result, it may be time to consider a technology that has been proven integral to law firms around the world - video collaboration. In under 30 minutes, we'll explain: Common use cases for video collaboration - going way beyond team meetings to the tasks at the heart of practicing law The types of solutions deployed - if you think an expensive, wall-mounted, on premise solution is your only option, you may be surprised by what's available From the meeting room to the courtroom - hear how a this technology is proliferating the courtroom and how the best lawyers will be equipped to take full advantage
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video collaboration, law technology, client satisfaction, response time
    
Polycom
Published By: IBM     Published Date: Jul 29, 2016
B2B sales processes are being transformed by buyers who are demanding a more personalized buying experience similar to what they have experienced in their personal shopping. This paper lays out why this transformation should be on the minds of many if not most B2B organizations. This document helps guide relevant stakeholders within Exceed your B2B clients' expectations - emulate the B2C model B2B organizations to develop and execute plans to increase their e-commerce proficiency with the goal of increasing sales, profits, customer retention and customer satisfaction.
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ibm, commerce, b2b, enterprise sales model, b2b sales, sales process, b2b organizations, enterprise applications, e-commerce, sales
    
IBM
Published By: IBM     Published Date: Oct 11, 2016
B2B sales processes are being transformed by buyers who are demanding a more personalized buying experience similar to what they have experienced in their personal shopping. This paper lays out why this transformation should be on the minds of many if not most B2B organizations. This document helps guide relevant stakeholders within Exceed your B2B clients' expectations - emulate the B2C model B2B organizations to develop and execute plans to increase their e-commerce proficiency with the goal of increasing sales, profits, customer retention and customer satisfaction.
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ibm, commerce, business to business, b2b, sales, enterprise, sales model, enterprise sales model, sales process, convergence, knowledge management, enterprise applications
    
IBM
Published By: DocuSign     Published Date: Aug 09, 2016
This white paper highlights how the eSignature is leading the way for organizations to transform into a modern workplace.
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docusign, client satisfaction, office 365, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Aug 09, 2016
This white paper shows how digital transaction management is emerging as a key solution.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Aug 09, 2016
This white paper displays how Forrester examines the range of solutions available to digitize operational processes.
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docusign, techradar, client satisfaction, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Aug 09, 2016
This white paper is a guide to using eSignature on Office 365.
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docusign, client satisfaction, office 365, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Mar 23, 2016
According to Forrester Research, the new age of the customer has arrived. Driven by cloud technology and advances in mobility, the power of business has shifted to consumers. This white paper demonstrates how you can enhance the signing experience for new hires and employees alike in recruiting and in HR.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs, human resources
    
DocuSign
Published By: DocuSign     Published Date: Mar 23, 2016
Every day, all over the world, businesses and individuals are forgoing paper and signing important business and personal documents online. From signing a vendor contract, to signing a home mortgage, and everything in between. This white paper gives an overview on how you can use electronic signatures to sign and send documents digitally to keep life and business moving forward.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Aug 16, 2016
See how internal legal teams like yours are enjoying an average 70% more efficient execution of everything from NDAs to complex contracts – some from months to just hours, while also better serving their constituents inside and outside the business.
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docusign, client satisfaction, technology, customer acquisition, retention
    
DocuSign
Published By: DocuSign     Published Date: Aug 16, 2016
Introduction Electronic signatures have become common practice in the United States, but confusion still persists regarding the law at a state and federal level. This document provides an overview covering: 1) the legislation enabling electronic signature usage, and 2) the key legal factors arising in electronic transactions.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Aug 17, 2016
With DocuSign there is no more mailing or overnighting application packages. Instead, applicants receive an email with a link to a secure DocuSign site where they can read, review, and sign application documents and agreements online –or from their mobile device.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs, human resources
    
DocuSign
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