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Digital Transformation in Sales: Evolving the Art of Customer Engagement

White Paper Published By: Microsoft
Microsoft
Published:  Jan 05, 2017
Type:  White Paper
Length:  7 pages

For sales organizations, customer engagement is about more than touchpoints—it’s about everything that happens in between personal and digital encounters. Customer engagement requires an organization-wide commitment to creating meaningful connections, building relationships, and nurturing those relationships to establish trust and keep your brand top-of-mind.



Tags : 
microsoft, customer service, customer engagement, digital sales, lead nurturing, customer interaction service, customer relationship management, customer satisfaction, ebusiness, sales automation, customer experience management, customer experience/engagement, e-commerce solutions, sales

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