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Bad Reviews Are Good For Business

White Paper Published By: Reevoo
Reevoo
Published:  Jan 13, 2012
Type:  White Paper
Length:  8 pages

It goes against every instinct, but displaying negative reviews on your website helps sales online and offline. And that's not all. Bad reviews can also:

  • Increase customer loyalty and life-time value
  • Provide unbeatable business insight
  • Help you win back unhappy customers



Tags : 
reevoo, reviews, customer experience, customer satisfaction, marketing, business, customer loyalty, business insight, customer experience/engagement, business intelligence, reputation monitoring, market research, sales

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